{"id":6214,"date":"2026-10-01T12:43:33","date_gmt":"2026-10-01T10:43:33","guid":{"rendered":"https:\/\/highpark.de\/vseobecne-obchodni-podminky-vop\/"},"modified":"2026-10-01T12:49:17","modified_gmt":"2026-10-01T10:49:17","slug":"vseobecne-obchodni-podminky-vop","status":"publish","type":"page","link":"https:\/\/highpark.de\/cs\/vseobecne-obchodni-podminky-vop\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (VOP)"},"content":{"rendered":"<style>\n.agb-content {\n  max-width: 980px;\n  margin: 0 auto;\n}<\/p>\n<p>.agb-content h1 {\n  font-size: 42px !important;\n  line-height: 1.15 !important;\n  margin: 0 0 28px 0 !important;\n  font-weight: 700;\n}<\/p>\n<p>.agb-content h2 {\n  font-size: 26px !important;\n  line-height: 1.25 !important;\n  margin: 34px 0 16px 0 !important;\n  font-weight: 700;\n}<\/p>\n<p>.agb-content h3 {\n  font-size: 20px !important;\n  line-height: 1.3 !important;\n  margin: 24px 0 10px 0 !important;\n  font-weight: 700;\n}<\/p>\n<p>.agb-content p,\n.agb-content li {\n  font-size: 17px !important;\n  line-height: 1.7 !important;\n}<\/p>\n<p>.agb-content ol,\n.agb-content ul {\n  margin: 0 0 18px 24px !important;\n  padding: 0 !important;\n}<\/p>\n<p>.agb-content p {\n  margin: 0 0 16px 0 !important;\n}<\/p>\n<p>@media (max-width: 768px) {\n  .agb-content h1 {\n    font-size: 30px !important;\n  }<\/p>\n<p>  .agb-content h2 {\n    font-size: 22px !important;\n  }<\/p>\n<p>  .agb-content h3 {\n    font-size: 18px !important;\n  }<\/p>\n<p>  .agb-content p,\n  .agb-content li {\n    font-size: 16px !important;\n  }\n}\n<\/style>\n<div class=\"agb-content\">\n<h1>V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (VOP) spole\u010dnosti High Park Hospitality GmbH<\/h1>\n<h2>1. Rozsah platnosti<\/h2>\n<ol>\n<li>Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky se vztahuj\u00ed na smlouvy o pron\u00e1jmu hotelov\u00fdch pokoj\u016f za \u00fa\u010delem ubytov\u00e1n\u00ed, jako\u017e i na v\u0161echny dal\u0161\u00ed slu\u017eby poskytovan\u00e9 spole\u010dnost\u00ed High Park Hospitality GmbH (d\u00e1le jen \u201ehotel\u201c).<\/li>\n<li>Podn\u00e1jem nebo dal\u0161\u00ed pron\u00e1jem poskytnut\u00fdch pokoj\u016f, jako\u017e i jejich vyu\u017eit\u00ed k jin\u00fdm \u00fa\u010del\u016fm ne\u017e k ubytov\u00e1n\u00ed, vy\u017eaduj\u00ed p\u0159edchoz\u00ed p\u00edsemn\u00fd souhlas hotelu.<\/li>\n<li>V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky hosta se pou\u017eij\u00ed pouze v p\u0159\u00edpad\u011b, \u017ee to bylo v\u00fdslovn\u011b dohodnuto.<\/li>\n<\/ol>\n<h2>2. Smluvn\u00ed strany a uzav\u0159en\u00ed smlouvy<\/h2>\n<ol>\n<li>Smluvn\u00edmi stranami jsou hotel a host.<\/li>\n<li>Smlouva vznik\u00e1 p\u0159ijet\u00edm rezervace ze strany hotelu. Rezervaci lze prov\u00e9st p\u00edsemn\u011b, telefonicky nebo prost\u0159ednictv\u00edm online rezerva\u010dn\u00edch syst\u00e9m\u016f (nap\u0159. Mews).<\/li>\n<li>Pokud rezervaci za hosta provede t\u0159et\u00ed osoba, nese tato osoba spole\u010dn\u011b s hostem solid\u00e1rn\u00ed odpov\u011bdnost.<\/li>\n<\/ol>\n<h2>3. Slu\u017eby, ceny a platba<\/h2>\n<ol>\n<li>Hotel je povinen zajistit rezervovan\u00e9 pokoje a poskytnout sjednan\u00e9 slu\u017eby.<\/li>\n<li>Host je povinen uhradit sjednan\u00e9 ceny za pron\u00e1jem pokoje a dal\u0161\u00ed vyu\u017eit\u00e9 slu\u017eby.<\/li>\n<li>Ceny zahrnuj\u00ed p\u0159\u00edslu\u0161n\u00e9 z\u00e1konn\u00e9 dan\u011b.<\/li>\n<li>Pokud nen\u00ed dohodnuto jinak, jsou faktury splatn\u00e9 ihned nebo do 5 dn\u016f od vystaven\u00ed faktury bez sr\u00e1\u017eek.<\/li>\n<li>Hotel je opr\u00e1vn\u011bn p\u0159i uzav\u0159en\u00ed smlouvy po\u017eadovat z\u00e1lohu nebo z\u00e1ruku (nap\u0159. z\u00e1ruku kreditn\u00ed kartou).<\/li>\n<\/ol>\n<h2>4. Pou\u017e\u00edv\u00e1n\u00ed rezerva\u010dn\u00edho syst\u00e9mu<\/h2>\n<ol>\n<li>Pro online rezervace hotel vyu\u017e\u00edv\u00e1 extern\u00ed syst\u00e9my (nap\u0159. Mews).<\/li>\n<li>Host je povinen p\u0159i rezervaci uv\u00e9st spr\u00e1vn\u00e9 a \u00fapln\u00e9 \u00fadaje.<\/li>\n<li>Dopl\u0148kov\u011b plat\u00ed podm\u00ednky zobrazen\u00e9 v p\u0159\u00edslu\u0161n\u00e9m rezerva\u010dn\u00edm procesu.<\/li>\n<\/ol>\n<h2>5. Zru\u0161en\u00ed rezervace a nedojezd<\/h2>\n<h3>a) Flexibiln\u00ed sazba<\/h3>\n<ul>\n<li>Zru\u0161en\u00ed rezervace je mo\u017en\u00e9 bez poplatku a\u017e 24 hodin p\u0159ed p\u0159\u00edjezdem<\/li>\n<li>P\u0159i zru\u0161en\u00ed rezervace do 24 hodin p\u0159ed p\u0159\u00edjezdem: 90 % z celkov\u00e9 ceny<\/li>\n<li>V p\u0159\u00edpad\u011b nedojezdu: 100 % z celkov\u00e9 ceny<\/li>\n<\/ul>\n<h3>b) Nevratn\u00e1 sazba<\/h3>\n<ul>\n<li>V p\u0159\u00edpad\u011b zru\u0161en\u00ed rezervace, zm\u011bny rezervace nebo nedojezdu: 100 % celkov\u00e9 ceny<\/li>\n<\/ul>\n<h3>c) Obecn\u00e1 pozn\u00e1mka<\/h3>\n<p>Host m\u00e1 pr\u00e1vo prok\u00e1zat, \u017ee hotelu nevznikla \u017e\u00e1dn\u00e1 \u0161koda nebo \u017ee vznikla \u0161koda podstatn\u011b ni\u017e\u0161\u00ed.<\/p>\n<h2>6. Odstoupen\u00ed od smlouvy ze strany hotelu<\/h2>\n<ol>\n<li>Hotel je opr\u00e1vn\u011bn odstoupit od smlouvy, pokud:\n<ul>\n<li>nebudou uhrazeny sjednan\u00e9 z\u00e1lohy<\/li>\n<li>vy\u0161\u0161\u00ed moc nebo jin\u00e9 okolnosti, za kter\u00e9 hotel nenese odpov\u011bdnost, znemo\u017e\u0148uj\u00ed pln\u011bn\u00ed smlouvy<\/li>\n<li>pokoj byl rezervov\u00e1n na z\u00e1klad\u011b zav\u00e1d\u011bj\u00edc\u00edch nebo nepravdiv\u00fdch \u00fadaj\u016f<\/li>\n<\/ul>\n<\/li>\n<li>V t\u011bchto p\u0159\u00edpadech nem\u00e1 host n\u00e1rok na n\u00e1hradu \u0161kody.<\/li>\n<\/ol>\n<h2>7. P\u0159ipraven\u00ed pokoje, p\u0159\u00edjezd a odjezd<\/h2>\n<ol>\n<li>Rezervovan\u00e9 pokoje jsou host\u016fm k dispozici v den p\u0159\u00edjezdu od 15:00 hodin.<\/li>\n<li>V den odjezdu je t\u0159eba pokoje uvolnit nejpozd\u011bji do 12:00 hodin.<\/li>\n<li>V p\u0159\u00edpad\u011b opo\u017ed\u011bn\u00e9ho odjezdu m\u016f\u017ee hotel \u00fa\u010dtovat n\u00e1sleduj\u00edc\u00ed n\u00e1hradu za vyu\u017eit\u00ed pokoje:\n<ul>\n<li>do 14:00: 50 % skute\u010dn\u011b rezervovan\u00e9 denn\u00ed sazby<\/li>\n<li>pot\u00e9: 100 % skute\u010dn\u011b rezervovan\u00e9 denn\u00ed sazby<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2>8. Vyu\u017eit\u00ed pokoj\u016f<\/h2>\n<ol>\n<li>Pokoje jsou ur\u010deny v\u00fdhradn\u011b k ubytov\u00e1n\u00ed.<\/li>\n<li>Nesm\u00ed b\u00fdt p\u0159ekro\u010dena maxim\u00e1ln\u00ed kapacita pokoje.<\/li>\n<li>V p\u0159\u00edpad\u011b poru\u0161en\u00ed hotelov\u00e9ho \u0159\u00e1du si hotel vyhrazuje pr\u00e1vo p\u0159ijmout p\u0159\u00edslu\u0161n\u00e1 opat\u0159en\u00ed.<\/li>\n<\/ol>\n<h2>9. Z\u00e1kaz kou\u0159en\u00ed<\/h2>\n<ol>\n<li>Tento hotel je neku\u0159\u00e1ck\u00fd.<\/li>\n<li>Kou\u0159en\u00ed je zak\u00e1z\u00e1no v pokoj\u00edch i ve v\u0161ech ve\u0159ejn\u00fdch prostor\u00e1ch.<\/li>\n<li>V p\u0159\u00edpad\u011b poru\u0161en\u00ed tohoto z\u00e1kazu bude \u00fa\u010dtov\u00e1n poplatek za \u00faklid ve v\u00fd\u0161i minim\u00e1ln\u011b 150 \u20ac. Vyhrazujeme si pr\u00e1vo na dal\u0161\u00ed n\u00e1roky na n\u00e1hradu \u0161kody.<\/li>\n<\/ol>\n<h2>10. Vyu\u017eit\u00ed Wi-Fi<\/h2>\n<ol>\n<li>Hotel poskytuje Wi-Fi jako bezplatnou dopl\u0148kovou slu\u017ebu.<\/li>\n<li>Nen\u00ed zaru\u010dena jeho neust\u00e1l\u00e1 dostupnost ani ur\u010dit\u00e1 rychlost p\u0159ipojen\u00ed.<\/li>\n<li>Host se zavazuje, \u017ee nebude vyu\u017e\u00edvat Wi-Fi k nez\u00e1konn\u00fdm \u00fa\u010del\u016fm.<\/li>\n<\/ol>\n<h2>11. Odpov\u011bdnost hotelu<\/h2>\n<ol>\n<li>Hotel nese neomezenou odpov\u011bdnost za \u0161kody zp\u016fsoben\u00e9 ztr\u00e1tou \u017eivota, t\u011blesn\u00fdm zran\u011bn\u00edm nebo po\u0161kozen\u00edm zdrav\u00ed, jako\u017e i v p\u0159\u00edpad\u011b \u00famyslu a hrub\u00e9 nedbalosti.<\/li>\n<li>V p\u0159\u00edpad\u011b lehk\u00e9 nedbalosti nese hotel odpov\u011bdnost pouze za poru\u0161en\u00ed podstatn\u00fdch smluvn\u00edch povinnost\u00ed (kardin\u00e1ln\u00edch povinnost\u00ed) a pouze v rozsahu p\u0159edv\u00eddateln\u00e9 \u0161kody.<\/li>\n<li>Za v\u011bci p\u0159inesen\u00e9 do hotelu ru\u010d\u00ed hotel v souladu s pr\u00e1vn\u00edmi p\u0159edpisy (\u00a7\u00a7 701 a n\u00e1sl. BGB).<\/li>\n<li>Za vozidla zaparkovan\u00e1 na hotelov\u00fdch parkovi\u0161t\u00edch hotel nenese \u017e\u00e1dnou odpov\u011bdnost, s v\u00fdjimkou p\u0159\u00edpad\u016f \u00famyslu nebo hrub\u00e9 nedbalosti.<\/li>\n<\/ol>\n<h2>12. Odpov\u011bdnost hosta<\/h2>\n<p>Host odpov\u00edd\u00e1 za ve\u0161ker\u00e9 \u0161kody zp\u016fsoben\u00e9 j\u00edm, jeho spolucestuj\u00edc\u00edmi nebo n\u00e1v\u0161t\u011bvn\u00edky.<\/p>\n<h2>13. Ztracen\u00e9 v\u011bci<\/h2>\n<p>Zapomenut\u00e9 p\u0159edm\u011bty budou zasl\u00e1ny pouze na \u017e\u00e1dost a na n\u00e1klady hosta.<\/p>\n<p>P\u0159edm\u011bty jsou uchov\u00e1v\u00e1ny po dobu maxim\u00e1ln\u011b 12 m\u011bs\u00edc\u016f.<\/p>\n<h2>14. Ochrana osobn\u00edch \u00fadaj\u016f<\/h2>\n<p>Zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f prob\u00edh\u00e1 v souladu s prohl\u00e1\u0161en\u00edm hotelu o ochran\u011b osobn\u00edch \u00fadaj\u016f.<\/p>\n<h2>15. \u0158e\u0161en\u00ed spor\u016f online a informace pro spot\u0159ebitele<\/h2>\n<p>Evropsk\u00e1 komise poskytuje platformu pro \u0159e\u0161en\u00ed spor\u016f online (OS):<\/p>\n<p><a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n https:\/\/ec.europa.eu\/consumers\/odr<br \/>\n<\/a><\/p>\n<p> Hotel nen\u00ed povinen ani ochoten \u00fa\u010dastnit se \u0159\u00edzen\u00ed o urovn\u00e1n\u00ed spor\u016f p\u0159ed spot\u0159ebitelsk\u00fdm sm\u00edr\u010d\u00edm org\u00e1nem.<\/p>\n<h2>16. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h2>\n<ol>\n<li>Plat\u00ed n\u011bmeck\u00e9 pr\u00e1vo.<\/li>\n<li>Pro obchodn\u00edky, pr\u00e1vnick\u00e9 osoby ve\u0159ejn\u00e9ho pr\u00e1va nebo ve\u0159ejnopr\u00e1vn\u00ed zvl\u00e1\u0161tn\u00ed fondy je m\u00edstem soudn\u00ed p\u0159\u00edslu\u0161nosti Berl\u00edn.<\/li>\n<li>Pro spot\u0159ebitele plat\u00ed z\u00e1konem stanoven\u00e9 soudn\u00ed p\u0159\u00edslu\u0161nosti.<\/li>\n<li>Pokud by n\u011bkter\u00e1 z ustanoven\u00ed t\u011bchto VOP byla nebo se stala neplatn\u00fdmi, z\u016fst\u00e1v\u00e1 platnost ostatn\u00edch ustanoven\u00ed nedot\u010dena.<\/li>\n<\/ol>\n<p><strong>Stav: \u00fanor 2026<\/strong><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (VOP) spole\u010dnosti High Park Hospitality GmbH 1.  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6214","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/highpark.de\/cs\/wp-json\/wp\/v2\/pages\/6214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/highpark.de\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/highpark.de\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/highpark.de\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/highpark.de\/cs\/wp-json\/wp\/v2\/comments?post=6214"}],"version-history":[{"count":3,"href":"https:\/\/highpark.de\/cs\/wp-json\/wp\/v2\/pages\/6214\/revisions"}],"predecessor-version":[{"id":6240,"href":"https:\/\/highpark.de\/cs\/wp-json\/wp\/v2\/pages\/6214\/revisions\/6240"}],"wp:attachment":[{"href":"https:\/\/highpark.de\/cs\/wp-json\/wp\/v2\/media?parent=6214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}